Programme Overview
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This certification programme is designed to develop professionals into skilled trainers and coaches in the domain of emotional intelligence. It focuses on enhancing self-awareness, self-regulation, empathy, and interpersonal effectiveness—core competencies essential for personal and professional success. Participants will gain a deep understanding of emotional intelligence frameworks and learn how to apply them in real-world workplace and coaching scenarios.

The programme also equips participants with the ability to design and deliver impactful training sessions and coaching interventions that foster emotional resilience, effective communication, and leadership presence. Through practical tools, experiential learning, and guided facilitation techniques, participants will learn to handle diverse behavioural patterns, manage conflicts, and build emotionally intelligent workplaces.

By the end of the programme, participants will be सक्षम to coach individuals and teams, drive behavioural change, and position themselves as credible trainers in emotional intelligence and leadership development.

Introduction to the POSH Act, 2013

This module provides a foundational understanding of the Prevention of Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013. Participants will learn about the historical background of the law, including the landmark Vishaka Guidelines that led to the formation of the Act. The session explains the objective of the legislation, its scope, and why organisations must implement it effectively. It also discusses the importance of workplace safety, dignity, and equality, helping participants understand the broader social and legal context of the Act.

Key Learning Outcomes (Pointers)

  • Develop a strong foundation in emotional intelligence concepts and frameworks

  • Enhance self-awareness, self-regulation, and emotional resilience

  • Build empathy and improve interpersonal and communication skills

  • Learn coaching techniques for behavioural and mindset transformation

  • Design and deliver emotional intelligence training programmes

  • Handle workplace conflicts and difficult conversations effectively

  • Understand and manage diverse personality types and emotional responses

  • Facilitate individual and group coaching sessions with confidence

  • Drive positive workplace culture and leadership effectiveness

  • Establish credibility as a trainer and coach in emotional intelligence